BMW 5 Series CAS4 Replacement Smart Key in Trafford, Manchester

A BMW 5 Series owner in Trafford had a smart key that had stopped doing anything: no remote locking, no unlocking and no comfort access. Autobahn diagnosed the fault and supplied and programmed a new BMW smart key on site. The car uses BMW’s CAS4 key system.

What the job record confirms

Vehicle
BMW 5 Series (year not stated)
Problem
Original key completely stopped working — no remote locking or unlocking and no comfort access (proximity) function
Work carried out
Fault diagnosed; brand-new BMW smart key supplied and programmed on site
Result
Owner back on the road with a working smart key
Service
Smart key replacement and programming
Location
Trafford
Security / key system
BMW CAS4 (Car Access System 4) – confirmed by Autobahn
Equipment used
Autel IM508S

Source: this record is taken from Autobahn’s own Instagram post of 12 August 2026.

View the original post on Instagram

Why the diagnosis came first

A smart key that loses every function at once can be a dead key, but the same symptoms can come from the car’s receiving side. The post records that the fault was diagnosed before a key was supplied — so the new key fixed a key fault rather than being fitted in hope.

The job was done at the vehicle, so the owner did not need to arrange recovery or a dealer booking.

This 5 Series used CAS4, BMW’s fourth-generation Car Access System, in which the key data the car checks is held in the CAS module. The new smart key was programmed to that system.

Background: BMW smart keys that stop working

The points below are general information about this kind of job. They explain the work; they are not additional details about this particular vehicle.

On BMWs with comfort access, the key talks to the car in two ways: a remote signal for the buttons, and a short-range signal the car uses to detect the key nearby for keyless entry and start. When both stop together, the key itself is the usual suspect, but a vehicle-side fault has to be ruled out.

BMW has used several key systems over the years, and the one fitted decides how a new key is programmed. That is why Autobahn asks for the registration before quoting a BMW key.

Not recorded

To keep this record accurate, the following are not published because neither the original post nor Autobahn’s job notes state them: the model year and whether the old key could be reused.

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BMW key stopped working?

Send the registration and describe what the key still does, if anything. We will explain the likely cause and confirm the price.